about us / our process

Meet Our Team

Jeanine Lu

A Steady Guide Through Life’s Big Transitions

Caring for a loved one as they consider a move into a care community can feel overwhelming, emotional, and full of questions. Jeanine knows this journey personally, having cared for her own parents through home care and hospice, and she brings that same understanding, compassion, and patience to every family she supports.

Jeanine is a Certified Residential Care Facility for the Elderly Administrator (RCFE), Certified Senior Advisor (CSA), and a Realtor®. Her RCFE license reflects her in-depth knowledge of the regulations, operations, and quality standards of residential care facilities for seniors, while her CSA certification highlights her expertise in senior care, health, and wellness. As a Realtor®, she combines this specialized knowledge with real estate expertise, ensuring families can make informed decisions about housing and care options. These credentials allow families to feel confident that they have a professional, knowledgeable guide by their side during this important life stage, helping them navigate transitions smoothly and with peace of mind.

As a Senior Transition Advisor, Jeanine provides guidance, resources, and hands-on support every step of the way. She helps families explore care options, coordinate downsizing, and, when needed, manage the sale of a home while providing viable financial solutions to facilitate the transition—always ensuring the process is smooth, personalized, and respectful of each family’s needs.

Whether helping a loved one find the right care community or selling a family home, Jeanine’s goal is simple: to help families focus on what truly matters, the well-being and comfort of their loved one—while she takes care of the details, offers trusted guidance, and provides steady support throughout the transition.

Our Simple 4 Steps Process

Getting The Best Senior Care Wouldn't Be That Much Hassle.

Our Senior Care & Home Advisor provide local expert counsel, guidance and reassurance.We prescreen each community, carefully vetting each community to ensure that the community provides safe, quality care. We provide you PEACE OF MIND, when there are difficult decisions to make.

1

Connect with a local senior living advisor

An assessment it carried out to determine the exact needs of your loved one. We know that every situation is different. We will ask you about your family’s unique needs, lifestyle, and preferences to help you find the right type of care for your loved one.

2

Review a tailored list of recommendations

We design a tailored recommendation of the right senior living options. Our advisors offer deep knowledge and expertise, and we are local, so we know the options in your area, including services, amenities, costs, and availabilities.

3

Evaluate, tour, and decide with confidence

From the time you start considering care options to move-in day and beyond, we’re here for you. We will answer your questions, help you compare options, schedule tours, and help plan the logistics of a move. We can also accompany you on tours.

4

Our unbiased advice comes at no cost to you!

We are paid a referral fee by the communities and care homes so there is no cost to you for our placement services.

The Essential Guide to Understanding and Funding Senior Care

Why get a free guide copy?

  • Discover Resources for Funding Senior Care

  • Evaluate Senior Living Options for Your Loved One

  • Strategize a Smooth Transition into Care

  • Ensure Your Loved One’s Safety and Companionship

Expert Unbiased Advice

At No Cost To You

Get in touch

San Mateo County, California

(415) 619-6218

Mon - Sun (Open 24Hrs /7 Days a week)